Welcome to Dominion Leasing Software, the home of LeaseComplete©: The Complete Leasing Solution™.
Who We Are
At Dominion, when we say we understand equipment finance, we mean it! For 20 years we have produced the most highly customizable, user-friendly equipment finance products in the industry. Beginning with our flagship lease and loan accounting & asset management platform, LeaseComplete©, we have had the pleasure of serving some of the largest independent finance companies. Over the years, our product line has grown to include our customizable credit origination and workflow platform, DecisionComplete, and customer service tools such as our Customer Portal. In that time, we have acquired a reputation for customer service unrivaled by any software or service provider in the equipment finance industry.
It all begins during our first meeting with each prospective customer. We take the time to learn what it is that makes your business unique. We then work with you to develop a comprehensive plan to make our products fit your specific needs and desires. When the work begins, we assign to your project a dedicated, in-house team who has in-depth knowledge of our products, not third-party contractors, to ensure a smooth transition. The assigned project team guides you through every step of the conversion, configuration, and testing. That same team remains with your post-implementation to assist with any follow-up that may be required after you go live with our products.
Once you have implemented one of our products, our in-house, US-based Support Team caters to your every need. Our Support Team provides assistance when you need it, including hands-on help as warranted. Our team is also there to guide you through the inevitable changes that come in tandem with business growth, whether that be new staff additions, markets, products, or services. Throughout, we dedicate ourselves to developing a trust with each customer – a partnership that we believe transcends the typical customer-vendor relationship.
We realize this is not what many prospective customers have experienced in prior software vendor relationships. We are sorry if this has been your prior experience as well. At Dominion, this is simply how we conduct business: upfront, honest, and always available. And this is how we have grown from a small operation into one of the industry’s leading providers of software and services to the equipment finance industry!
Please contact us and learn for yourself why we have earned a reputation for flexible products and superior customer service. It will be our pleasure to earn your trust!
Our Mission Statement
Dominion Leasing Software will strive to provide the equipment finance industry with the most innovative accounting and asset management solutions and unparalleled customer service. Our staff and management team, consisting of people with the highest levels of integrity, talent, work-ethic, and humility, will continue to use their talents to build and earn the trust and respect of our clients.
We spent a great deal of time evaluating options on the market to find something that worked for a growing equipment lease portfolio, that would accommodate different portfolio companies working under a single umbrella system. The Dominion Team helped us engage in a great process to evaluate our needs and assess their system for fit, and then supported us through a challenging data project that needed to scrub data from multiple companies and sources. We are now a lean mean leasing machine – with great technology, finger tip access to all our customers across all our books, and agile, customizable reporting on a robust, modern data base system. We are continually impressed with the personalized service and desire to get to a solution, no matter the issue.
Bank Capital Services LLC dba F.N.B. Equipment Finance
Bank Capital Services LLC has been in the Commercial Leasing/Finance business since 1994. As our business kept growing we realized we needed a better accounting system to be able to handle all of the different aspects of our business. We were looking for a Leasing System that would meet the needs of our very fast growth. In 2007 after looking into several companies that could meet those needs, we were very happy to choose Dominion Leasing Software. Their leasing system and support has been top notch since we joined. They have a very well-knowledged and experienced team! Over the years we have thrown many curve balls at them and they handled them quickly and efficiently. Our main goal in choosing a company like Lease Complete was the accuracy of the data it can produce. Whether you are doing Interim leasing, variable rates, step payments, mass wizards, leases and loans – I would HIGHLY recommend using Dominion’s Leasing Software. It is really refreshing to know the information you put in and take out is exactly what you need to keep your company in compliance both internally and externally. We have been with Dominion for 10 years and look forward to keeping our close relationship for many years to come.
WS Leasing, Ltd.
“As a Leasing Division of a large Credit Union in British Columbia operating on a lease administration accounting system with limited vendor support, we went in search for a new solution. After extensive research and circulation of an RFI to nine leasing solution providers, we chose Dominion Leasing Software’s, LeaseComplete. LeaseComplete was the most flexible of all the solutions we reviewed and was the only solution which could satisfy all our required functionality. We had a very successful conversion which was delivered on time and on budget thanks to the fantastic support and expertise of the Dominion Team. We went through a major accounting change unrelated to but concurrent with the conversion. Dominion automated the changes into the data conversion and we were able to balance the portfolio without incident. Dominion’s ongoing support is second to none with a great team of Professionals who are very knowledgeable in all aspects of the Leasing Business, Accounting and Systems. We definitely would recommend the LeaseComplete solution.”
“LeaseComplete has proven to be a solid and reliable product to handle all aspects of managing and servicing our growing equipment lease portfolio. It has already weathered several challenges including a very aggressive conversion schedule. The support and continued additions to the system are provided by a company, Dominion Leasing Software, who insures quality service by proven professionals in software development and industry knowledge. Based on my experience their support has been second to none in both turn around of issues and attention to our expanding needs. LeaseComplete will compare favorably with any product, especially when you consider cost, features, and their superior support.”
“In selecting a new software system, we knew that customer service after the sale would be almost as important as the product itself. From a fast tracked conversion schedule to implementation we have been very impressed with the service we have received from the team at Dominion.”
Here’s a recent example of their impressive customer service: “I called at 5:30 p.m. on a Friday with a complicated request, and the customer service representative told me she would look into it for me. Within an hour, she had e-mailed me to say she had not only created the solution but had already installed it on our server. I was blown away! Her solution worked flawlessly, which did not surprise me at all, and it saved us several hours of work. I am extremely appreciative of their hard work, quick responses and helpfulness!”